09.10.2020
The electronic use of Mobile-ID has fully recovered.
Recovery of the service started at 12:45 PM.
Service interruption occurred 09.10.2020 from 11:19 AM to 1:29 PM.
Timeline of events
11:16 Mobile-ID monitoring alerted that Mobile-ID requests started to time out.
11:30 Database error detected
12:00 Mobile-ID Service was restored, but requests started to fail again
12:45 Mobile-ID service is back for MID REST API customers (all operators)
13:18 Mobile-ID service is restored for DigiDocService customers (Lithuanian operators)
13:29 Mobile-ID service is restored for DigiDocService customers (Estonian operators)
13:29 End of incident
We apologize for the inconveniences caused by the interruption.
SK ID Solutions AS
(+372) 610 1880