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Mobile-ID usage in Estonia and Lithuania has recovered 09.10.2020 at 1:29 PM

09.10.2020

The electronic use of Mobile-ID has fully recovered.
Recovery of the service started at 12:45 PM.

Service interruption occurred 09.10.2020 from 11:19 AM to 1:29 PM.

Timeline of events
11:16 Mobile-ID monitoring alerted that Mobile-ID requests started to time out.
11:30 Database error detected
12:00 Mobile-ID Service was restored, but requests started to fail again
12:45 Mobile-ID service is back for MID REST API customers (all operators)
13:18 Mobile-ID service is restored for DigiDocService customers (Lithuanian operators)
13:29 Mobile-ID service is restored for DigiDocService customers (Estonian operators)
13:29 End of incident

We apologize for the inconveniences caused by the interruption.

SK ID Solutions AS
(+372) 610 1880