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SMS notifications for Smart-ID account creation were sent with delay

17.03.2021

Due to a technical error, some Smart-ID users received delayed SMS notifications for Smart-ID account creation.  Messages were sent today (March 17, 2021) between 07:30 and 09:00 to the users who created Smart-ID accounts on 27.02.2021 or later.

If you have created a Smart-ID account during this period, you can ignore the message received today. In case of doubt, we recommend checking the active accounts on the Smart-ID self-service portal at portal.smart-id.com. There you can see active Smart-ID accounts, delete them if necessary, and also see when and what e-services you have used.

We apologise for the inconvenience!