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Mobile-ID and Smart-ID services were interrupted

22.04.2021

Today 22.04.2021 there was a interruption in Mobile-ID and Smart-ID Services. Service interruption occurred from 15:50 to 17:21.
OCSP and Time-Stamping Service had longer response times during this timeframe but no outage.


Timeline of the events
15:50 Monitoring alerted problems with storage
15:50 Smart-ID Service is severely disrupted
15:58 Mobile-ID Service is severely disrupted
16:08 Mobile-ID Service is not available
16:30 Smart-ID Service is not available
16:59 Smart-ID Service is restored
17:18 Mobile-ID Service started to recover
17:21 Mobile-ID Service is restored